Shipping policy

Shipping Rates

Free shipping to the whole Europe, United Kingdom, Australia and the United States except for the following areas:

1. Alaska 2. American Samoa 3. Guam 4. Hawaii 5. Marshall Islands 6. Northern Mariana Islands 7. Palau 8. Puerto Rico 9. Rhode Island 10. U.S. Virgin Islands 11. Armed Forces Americas 12. Armed Forces Europe 13. Armed Forces Pacific

Please note we are unable to deliver to PO BOX, military or protected areas as well.

All taxes and fees are borne by lylux. Free shipping is available for all products on the lylux official website. 

Shipping Delivery Times and Methods

Your order will be delivered within 2-7 business days from the date of placing your order no matter which countries you ordered from. Please note that we will be shipping in 2 business days. Multi-warehouse delivery including four cities in the U.S (NJ, CA, GA, IL), DE, AU and UK. Business days do not include weekends or holidays.

Shipping Restrictions

Not shipping to other countries except the US, AU, EU and the UK.

In the event that your order arrives damaged in any way, please email us as soon as possible at CS@LYLUXSHOP.COM with your order number and a photo of the item’s condition.